A few useful answers.
Before your first welcome.

A place where an Organization shares practical information and communicates with customers during a stay, service relationship or visit. Recepzion combines Reception Content, customer access and Chat.

Try for free to create your Organization and owner account. Add Reception Content and branding, configure your Location's access policy, then share its link or QR. Your onboarding workspace guides the setup.

No. Customers can open a Reception link in their browser, verify their email and use their available Reception without installing an app. Recepzion also has an Android experience; public app distribution details are not published here yet.

Yes. Once the Location's access policy is configured, use its permanent Reception link or QR. Customers verify their email; approval and access timing follow your policy.

The Organization configures a duration or access window for the Location and may require approval. Access is specific to that Reception, rather than granted by signing into a global account alone.

Pending means the request awaits approval. Refused means access was declined. Upcoming means access has been approved but its access window has not started. Active access allows the customer to open the Reception.

The Reception is no longer available through that access. Use the Organization's Reception link again if its policy allows reactivation, or contact the Organization. Signing in alone does not extend an access period.

Customers can sign in to their global Recepzion account with an emailed code to recover linked Receptions. Customer sign in is separate from Organization / Staff sign in.

Yes. Add an Organization logo and primary color. Customer Reception identity uses your branding while the global Recepzion navigation stays familiar.

Yes. Multiple content languages and categories are included on Free. You provide the translations; customers can use their preferred language with the Organization's default as fallback.

Yes. Customers with available Reception access can Chat with Staff. Staff use a shared inbox; customers receive notifications for Chat updates. Android push depends on notification permission and device setup.

Free includes one Primary Location and owner access. Paid adds additional Locations and Staff Members / Location Employees. Owners manage invitations in their Organization workspace.

Both plans use one credit when a customer's Location access is first activated. Pending or refused requests use no credits, and the same access can be reactivated without a second debit. Purchased credits never expire. Buy one-time packages independently of Free or Paid; larger packages have a lower unit price. Prices are EUR, excl. VAT. Read about plans and credits.

Yes. Add practical information as Reception Content and display your QR or link at an exhibition stand, showroom, open day or information point. Visitors follow your access process and can read current information in the languages you provide, during their configured access period. Chat and notifications for Chat updates provide a connection beyond a paper handout. This can reduce the need for disposable printed information. Explore exhibitors & information points.